PERSONAL DATA THAT WE COLLECT
Through our interactions with you we collect various kinds of personal data. Some of this data is provided by you directly, and some is collected automatically based on your interactions with our websites, Apps, and emails.
You may decline to provide your personal data, however this may impact our ability to provide you with products or services. We also require your address and payment details in order to process your order.
The data we collect may include the following:
- Your name and contact information, to get in contact with you.
- Payment data required to process payments.
HOW WE USE PERSONAL DATA
Ruelamode uses the data we collect to fulfil your order, the get your shopping delivered to you. In particular we use data to:
- Process and fulfil your orders.
- Provide customer support when you contact us.
- Internal business reporting.
We only ever process your personal data with your consent or as necessary to fulfil our obligations to you as a customer, to operate our business, meet our contractual and legal obligations and to protect the security of our systems.
REASONS WE SHARE PERSONAL DATA
We only share your information with third parties in the following circumstances:
- When necessary to process your order (for example, sharing your payment details with our various payment gateways, in order to process your payment, or providing your address and contact details to our shipping courier to deliver your order).
Ruelamode ships out all parcels by International Couriers (DHL or FedEx) unless specified by the customer to use another Courier.
All shipping costs are solely bourn by the customers unless otherwise stated.
All shipments out must be paid for in full, before being shipped out.
All shipments to customers are Delivery Duty Unpaid.
ADDITIONAL SHIPPING INFO
- Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
- The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
RETURNS / REFUNDS POLICY
Ruelamode has a strict No Refunds, No Returns and No Exchanges Policy.
Any returns or refunds will be at the sole discretion of Ruelamode Pte Ltd
in the unlikely event that the product is defective or differs from the specifications provided before the transaction.
TERMS AND CONDITIONS OF USE
TERMS AND CONDITIONS CONTENTS
This page states the Terms and Conditions under which you use http://www.ruelamode.com. Please note that any use of this website means that you agree to the following Terms and Conditions.
Ruelamode generally transacts in SGD (Singapore Dollars). All other currencies are approximate conversions for foreign exchange comparison purposes,
All agreements of your offer to purchase goods are entirely subject to their availability. All enquiries or orders via e-mail or whataspp or instagram is not a guarantee of delivery. All orders have to be communicated directly with Ruelamode and full payment be received and confirmed by Ruelamode before any orders will be shipped out.
Payments methods Ruelamode uses include:
International Bank Wire
Local Bank Transfer / PayNow
Online Credit Card Payment Link
Certain methods of payment would incur certain fees and charges, which have to be fully borne by the customer. All prices quoted are the net amounts Ruelamode has to receive.
INFORMATION ON THE WEBSITE
Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website. the Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.
PUBLIC FORUMS AND USER SUBMISSIONS
The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to:
- defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;
- publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
- post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner’s and/or a third party’s computer system and/or network;
- violate any copyright, trade mark, other applicable Singapore or international laws or intellectual property rights of the Website Owner or any other third party;
- submit contents containing marketing or promotional material which is intended to solicit business.
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company’s personal information or material and information transmitted over our system.
DISCLAIMER OF LIABILITY
The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
COMMENTS OR QUESTIONS